Business English: common abbreviations and acronyms you should know

Atualizado: 17 de Dez de 2019

Who’s the CEO of your organization?

Meetings are usually held at HQ. Where is this?

FYI, an abbreviation or acronym is a shortened form of a word or phrase and below is a list of some common ones used in business you should learn ASAP.

List of Business English abbreviations and acronyms for efficient communication:

Ad – Advertisement;

Approx – It’s a shortened form of the word approximate or approximately;

ASAP - As Soon as Possible;

ATTN – It’s usually used in letters, emails and memos: Attn: + [name or title of person];

B2B - Business-to-business. It refers to companies – or salespeople – who sell products to other businesses, rather than selling them to consumers;

Cc - Carbon Copy. It means that a duplicate copy has been sent to another person;

CEO - Chief Executive Officer; the person with the most important position in a company

Co – Company;

CRM - Customer Relationship Management. It’s a software program that lets companies keep track of everything they do with their existing and potential customers;

CTA - Call to action. It’s a marketing term that refers to the next step a marketer wants its audience or reader to take;

Doc - Document;

e.g. - Example Given;

ETA - Estimated Time of Arrival;

Fwd – Forward. Email forwarding, for example, refers to the operation of re-sending an email message delivered to one email address to a possibly different email address (es);

FYI - This is an acronym for the phrase: For Your Information;

HQ – This stands for Headquarters, or the main office of a business organization;

i.e. - It means In Other Words;

ISO - International Organization for Standardization (an international organization that develops standards for things such as quality management, food safety management, and environmental management);

Memo - Memorandum. It’s a short note written as a reminder;

N/A - Not Applicable. It means that information is not given because it is unnecessary or irrelevant;

Pls - It’s the short form for please. Use it in informal communication with colleagues or peers;

PO - This stands for Purchase Order, which is an official document issued by a company to a specific seller for items that it intends to buy;

PS - Post Script, which is a short message at the end of an e-mail;

ROI - Return On Investment;

RSVP - Répondez s'il vous plaît, French for please reply;

SEO - This abbreviation is used in the field of Information Technology (IT) or MKT (Marketing) to refer to Search Engine Optimization, a technique to attract visitors to your website from search engines like Google;

SWOT - A SWOT analysis evaluates the Strengths, Weaknesses, Opportunities, Threats of a company, business venture, or project;

Temp - Temporary;

URL - Universal Resource Locator;

VP - Vice President;

W/o - Without;

PS: Most of the following abbreviations are usually used only in e-mails, memos and other kinds of business writings.

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